In the current economy, in which many companies are trying hard to make sense of regulations and keep up with requirements, there is a tendency to place the load on freight forwarders, making them responsible for classification, reporting, accuracy, and recordkeeping. This is not a recommended approach. A business needs to understand what is at stake.
Freight Forwarders rely on information provided by the exporter. Though they have written authorization to represent a business, forwarders typically expect the exporter to provide accurate information. Furthermore, regulators will hold the exporter responsible, not the forwarder, if the information is incorrect. A forwarder’s primary role is to arrange and manage the transportation of goods; they should not be expected to serve as a company’s compliance personnel.
CHOOSING A FREIGHT FORWARDER